Stopgate Lane Medical Centre offers:
You can book an appointment online. Please see reception to register for this service. Visit our website to access this or go directly to this web link: www.patientaccess.com
At Stopgate Lane Medical Centre we believe that access to a medical professional in good time for advice significantly improves outcomes. Therefore we encourage telephone consultations and queries.
This mode of access also provides patients with a way of communicating directly to the doctor, nurse or practice manager without having to wait for an appointment. We aim to reply to any telephone query or carry out a telephone consultation within the same morning or afternoon/evening of the appointment. If we are unable to return the telephone query that same session then you will always get a call from the receptionist to let you know this and to advise when you will be called back.
Home visits requests will usually be assessed via a telephone call by the GP and only be provided at the GPs discretion. This not only ensures that the GPs time is used efficiently but it may be safer and more appropriate for a patient to have a direct emergency Admission rather than waiting for a GP to see them.
Patients are requested to telephone early morning if a visit is needed. Please give the receptionist as much information as possible to enable the doctor to allocate priority.
Please remember that several patients can be seen at the surgery in the time it takes to do a home visit. Therefore a visit request will not automatically mean that the patient will be visited. The symptoms may be discussed between the GP and patient/family by telephone and acted upon accordingly at the discretion of the GP.